Privacy Policy

Draft for legal review. This placeholder text is written with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) in mind, but it is not legal advice and must be reviewed by a qualified adviser before launch.

1. Who we are

Cloudy Dream Marketing ("we", "us") is a marketing agency based in Dubai, United Arab Emirates. We are the controller of the personal data described in this policy.

2. What we collect

When you contact us we collect your name, work email, company, the service you are interested in, your budget range and your message. If you accept analytics cookies, we collect anonymous usage data such as pages visited and device type.

3. Why we use it

We use your details to reply to your enquiry, prepare proposals and deliver services. We rely on your consent and on steps taken at your request before entering into a contract. Analytics data is used only with your consent to improve the website.

4. Sharing and transfers

We do not sell personal data. We share it only with service providers who help us run our business (for example email and hosting providers). Some providers may process data outside the UAE; where they do, we take steps to ensure an adequate level of protection.

5. How long we keep it

We keep enquiry data for up to 24 months after our last contact, unless a longer period is required by law or a contract.

6. Your rights

You can ask to access, correct, delete or restrict the processing of your data, object to processing, withdraw consent and request a copy of your data. Contact us at hello@cloudydream.com. You may also complain to the UAE Data Office.

7. Cookies

Essential cookies keep the site working. Analytics cookies load only if you accept them in the cookie banner. You can change your choice by clearing your browser storage for this site.

8. Contact

Questions about this policy: hello@cloudydream.com.